Facilities for disabled customers
We strongly advise that you contact us before your visit, so we can understand your requirements and make arrangements to assist you.
Maps with berth locations are shown under Visitor Mooring locations on the leisure menu above.
The Town Jetty has one berth fitted with a hoist, to allow wheelchair transfer between your vessel and the jetty. This jetty has a ramped access from the jetty to the shore, so it is accessible, however at low tide this can be steep. This berth can be booked on request. It has an electric supply.
The Town Jetty also has other electric-fitted visitor berths, which are the most accessible for people with limited mobility, due to the ramp to shore, the high freeboard of the pontoon, and the handrails running the length of the pontoon.
Town Jetty is located in the heart of the level part of the town centre, adjacent to the taxi rank and bus stop, and approx 200m from the town council toilet facilities, which include a disabled facility.
All other Dart Harbour berths and tender landing facilities in Dartmouth are accessed via steps.
The harbour office in Dartmouth is accessed by steps. If you need us to, we are always happy to come down to street level to assist you – just shout through the door!
There is a short-stay visitor berth at Darthaven which can be fitted with a hoist, and is accessed via a ramp.
Our Kingswear Dinghy Rack provides short-stay tender facilities, and is accessed via a ramp to shore, though this only links to a level gravel footpath – there is no road access.
All other Dart Harbour moorings in Kingswear require use of the yacht taxi or a dinghy to go ashore.
The dinghy pontoon is accessed via a steep and narrow ramp.
The high tide village dinghy pontoon is accessed via a short ramp from the beach.
There are no accessible moorings in Totnes
Our yacht taxis are not wheelchair accessible, however for those with limited mobility, Ares has good, easy to use steps to access the deck.
Disabled facilities and berths are also available at some of the private marinas in Dartmouth.
Darthaven Marina VHF 80 or call 01803 752545
Dart Marina VHF 80 or call 01803 837161
Ferries and Trip Boats
The Higher and Lower Car Ferries are fully accessible – accessed via slipways.
Dartmouth Steam Railway and River Boat Co ferries and boat trips (Dartmouth – Kingswear, Dartmouth – Totnes, Dartmouth – Circular Cruises, Torquay – Brixham – Dartmouth) run from the Town Jetty in Dartmouth, and Ferry Pier in Kingswear. These are both linked to the shore via ramp, so are accessible, though the bridges can be steep at low tide. The company can provide a ramp to access the vessel on request. At Totnes, the vessel is accessed via steps, though at certain tides the vessel is accessible – you should contact the company for more details. At Brixham the vessel is boarded via an accessible pontoon
The Dartmouth – Greenway ferry runs from the Town Jetty in Dartmouth – see above. In Greenway it runs from steps. At certain tides this quay is accessible – contact the company for more details
The Dartmouth – DIttisham Ferry runs from Double Steps in Dartmouth. On Request they can run from the Town Jetty, which is accessible, but there is still a step down into the boat. At Dittisham, the pontoon is accessible by a ramp, but it is steep and narrow and not really usable by wheelchairs.
The Dittisham – Greenway Ferry uses the DIttisham Pontoon described above. At Greenway it uses a slipway
The Castle Ferry uses uneven steps to load at both ends
Facilities for those who are deaf or hard of hearing
Most of our communications with boats are via VHF radio. If you are not able to use VHF due to a hearing difficulty, we would suggest you contact us in advance by email to explain your requirements, and we can set up a WhatsApp communication link with our team. Alternatively use our harbour guide to select a suitable visitor berth, moor up, and then pop into the harbour office or communicate with a river officer. We can also communicate by pen and paper if needed. Dart Sailability can also offer trips.
Facilities for those who are blind or partially sighted
We do not have any special facilities, but are always happy to discuss your requirements and come up with a solution. Dart Sailability can also offer trips
Facilities for those with other disabilities
We do not have any specific facilities, but will always assist in any way we can. Get in touch beforehand to discuss your requirements. Our staff recognise the sunflower lanyard, and will take extra time to deal with any special requirements you may have. Dart Sailability can also offer trips to those with any physical or mental disability.